General Terms and Conditions

On this page, you can read all about our terms of use. This includes information about our products and services, intellectual property rights, and liability.


Website Editor

TotalEnergies Charging Solutions Nederland B.V.
Prinses Catharina-Amaliastraat 5
2496 XD The Hague

email: klantcontact@totalenergies.com

Registered with the KvK Haaglanden: Commercial Register The Hague 24106171.


Hosting

The website E-Lympic is hosted by WebXperts BV (operating under the trade name Dunico) using the hosting services of external supplier Hetzner. WebXperts BV takes care of the technical management of the hosting environment.


Technical Design

The E-Lympic website is built on the WordPress platform and uses a customized Technical Design tailored to the specific needs of TotalEnergies, the Municipality of Amsterdam, Pon, and the web visitor. This design includes the architecture of the website, including the layout of databases, functionalities, and third-party integrations, as well as the implementation of security software to protect the website from unauthorized access, malware, and other digital threats to properly secure third-party data.


What the Editor Does

The editor of this website (TotalEnergies Marketing Nederland N.V.) posts information online about products and services. By using our website, you agree to the general terms and conditions and consent to comply with all applicable laws. We have the right to modify, adjust, and add to or remove parts of the terms of use. It is your responsibility to read these terms of use regularly to stay informed of any changes. We assume that you accept these revised terms of use with each new use of the website, regardless of whether you are aware of these changes. If you do not accept the terms of use, you cannot use our website.

The companies of the TotalEnergies Group, of which the company that edits this site is a part, along with its subsidiaries and affiliated companies, have their own legal existence. They possess their own legal personality. The terms 'TotalEnergies', 'TotalEnergies Group', or 'we' are used on this website to refer to the editor of this site or to its subsidiaries or affiliated companies.


Information about Products and Services

The products and services we propose do not constitute a sales offer. They provide a general overview of the range of products and services. It is possible that not all of these products and services are available in all countries where the editor of this site or its subsidiaries or affiliated companies have establishments. Contact our TotalEnergies representatives in your country to find out which products and services are available to you there.

We can change the information on this site about the products and services at any time without notifying you in advance. This information is provided without any guarantee of suitability for a particular use.


Commercial Network

The products and services we propose on this site are distributed through a network of independent distributors or subsidiaries of the site's editor. All companies have their own legal personality. They operate on their own account without any mutual liability. If you access information, products, and services presented by these companies via a hyperlink, they bear full responsibility for the information on their site.


Access Management and Passwords

Our website or certain sections are only accessible via a code and password. We provide these codes for you. The access codes and passwords are confidential. You are responsible for the consequences of their use. Therefore, take all necessary precautions to ensure the security and confidentiality of your access codes and passwords. Notify us immediately of any fraud relating to your access code and/or password as soon as you become aware of it. You can always change your passwords via our website. The number of attempts to access the secured website or section is limited. After a number of unsuccessful attempts to enter your password, access to the secured website or section will be automatically denied. We do this for security reasons. We have the right to deny access to the website in the event of fraud or an attempt at fraud. If we deny you access, we will notify you immediately. Any form of fraud can be prosecuted.


Secured Website or Pages

Some parts of our website are secured. This refers to pages where you need to enter personal and confidential information such as an access code or bank card number. This means that the information you provide via these pages is encrypted between your browser and the website's server. It is only readable and recordable by the editor. You can also provide this information in confidence: your confidential information travels a safe route with us.


Tips

Do not leave your screen unattended while entering your password or bank card number, where your access codes might be visible to everyone. Make sure you use a secure browser. Your browser will indicate that you are in a secure mode by showing ‘[URL] of ‘[URL] the URL address.


Privacy Statement and Cookie Policy

We process personal data and use cookies on our website. We want to inform you about this and answer the most important questions. Read our privacy statement and cookie policy for more information.


Copyright

All information or documents on this website and all elements created for the site are the property of TotalEnergies Marketing Nederland N.V. This information, documents, or elements comply with copyright protection laws as soon as the information is visible on our website. You may only copy documents from this website for informational purposes and for one-time private use. Use of copies for other purposes is expressly prohibited without our permission. In all cases, the source and ownership rights must be mentioned on the copy.

With regard to intellectual property rights, no license or other right is granted to anyone except the right to consult the website.


Downloading

If you download content from this website, you do not own the rights to this content. It is prohibited to amend the content or use it for other purposes. Neither is it allowed to use it in printed form or on other websites or computer networks without our prior written approval. By using our website, you agree not to use any web robots, spiders, or other automated instruments or manual processes to copy content from our web pages without permission. You also agree not to use any instruments, software, or subroutines to disrupt or attempt to disrupt the proper functioning of the website. You will not undertake any actions that would cause an unreasonable or disproportionately large load on the website’s infrastructure.


Logos, Company Names, and Brands

Unless otherwise indicated, the company names, logos, products, and brands mentioned on this site (products ® and TM) are the property of TotalEnergies Marketing Nederland N.V. You may only use them after obtaining prior written approval from us.


Consent

Any visitor to our site who provides information consents to the full transfer of the rights related to this information to us. As a visitor, you give us permission to use this information.


Financial Information

The documents on this website may contain forecasts related to the financial situation, business results, business strategy, and activities of the editor of this website or its subsidiaries or affiliated companies. The use of terms such as ‘anticipates’, ‘expects’, and statements about the objectives of our management should be understood as forecasts. This also applies to estimates and objectives concerning production and trends in business results. These forecasts are based on hypotheses. They may prove to be inaccurate and depend on risk factors, such as:


We are not responsible for updating forecasts based on new information or future or other events. You can find additional information about factors that may impact our financial results in the documents filed with the Dutch Bank or equivalent foreign institutions.


Activation of Links

We are not responsible for the content of websites we link to. These links are provided for certain products and services on our website. You choose to open these links as a user.


Approval for Links

If you want to create a hyperlink to this site, please first request our written approval.


Liability

We devote a lot of attention to our website. We do our best to ensure that all information we share with you is as up-to-date and complete as possible. It may happen that there are inaccuracies or incomplete information. We cannot be held liable for this.

We are also not liable for any damage resulting from reliance on this information, its use, or the use of a product to which it relates.

You cannot interpret this information on our website as a recommendation for the use of data, products, procedures, equipment, or formulations that would be in conflict with a patent, copyright, or trademark. We are not liable if the use of this information constitutes an infringement of any patent, copyright, or trademark.

Furthermore, we disclaim any interpretation that equates the content of their sites with sales offers or inducements to buy shares or other securities, whether listed or not, of us.

We provide no guarantees regarding the commercial nature of the information, nor its suitability for a particular purpose.

Finally, we reserve the right to change or correct the information on our website without notifying you in advance.


Update of General Terms and Conditions

We can update the terms of use at any time. The most current version can be found on this page. These general terms and conditions of the site are subject to Dutch law and fall under the jurisdiction of the Dutch courts.


Disclaimer

Read how we handle liability, copyright, personal data, and links to other websites.


Liability

We (TotalEnergies Marketing Nederland N.V.) devote a lot of attention to our website. We do our best to ensure that all information we share with you is as up-to-date and complete as possible. It may happen that there are inaccuracies or incomplete information. We cannot be held liable for this.


Copyright

We reserve the right to change or correct the content of the website without prior notice. All information on this website is the property of TotalEnergies Marketing Nederland N.V. It is subject to copyright protection laws. You may only copy documents from this website for informational purposes and for private use. Use of copies for other purposes is prohibited.

Unless otherwise indicated, the company names, logos, products, and brands (® and TM products) mentioned on this website are the property of TotalEnergies Marketing Nederland N.V. They may not be used without our prior written permission.


Personal Data

When you visit our website, you may share personal data with us so that we can better meet your information requests and expectations, and you can use our services. This data is stored confidentially and is only intended for us and our independent partners and distributors for analysis and research purposes.


Links to Other Websites

We are not liable for the content of websites we refer to. These references are provided to users or websites of our affiliates and subsidiaries as a service. The decision to proceed to another website is entirely up to the website user.


Address and KvK Number

This site is published by:

TotalEnergies Charging Solutions Nederland B.V.
Prinses Catharina-Amaliastraat 5
2496 XD The Hague

Private limited company, KvK Number and location: 24106171 Haaglanden