Privacy statement

Privacy statement

We process personal data. We would like to inform you about this and give you answers to the most important questions. Read our privacy statement.

Processing of personal data

We (TotalEnergies Charging Solutions Nederland B.V.) consider privacy and security of personal data very important. That's why we respect the privacy of every website user. We treat the personal information you share with us confidentially. For the processing of your personal data, we work in accordance with the General Data Protection Regulation and the other applicable laws and regulations.

Personal data
When you visit our website, you may share personal data with us. This allows us, for example, to respond to your request or to make use of the products and services we offer.

We are committed to protecting your personal and confidential data and to being transparent about how your personal data is processed.

The data provided by you is therefore intended only for the editor of this site, its subsidiaries or affiliates, and only if appropriate measures have been taken for its partners and independent distributors. To optimize this website, we use the (processing) services of a third party based in the United States. The United States does not offer similar privacy protections to European Union countries. That is why we have provided contractual guarantees.

Sharing with others
We only share your personal data with various third parties if this is necessary for the execution of the agreement. And if it complies with any legal obligation. We enter into a processing agreement with companies that process your data on our behalf. In this way, we ensure the same security and confidentiality of your data. We always remain responsible for this processing.

If you give permission for the processing of your personal data, we will only use your data in accordance with that consent.

Viewing, modifying and deleting data
According to the General Data Protection Regulation, you have the right to access, modify, rectify and delete data relating to yourself. Please contact us for more information. This can be done by post via: 

TotalEnergies Charging Solutions Nederland B.V.
Prinses Catharina-Amaliastraat 5
2496 XD The Hague

Or contact us directly. You can do so via our contact page.

We will respond to your request within four weeks.

Security
We take the protection of your data seriously. We take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Do you feel that your data is not properly secured? Or do you feel that there are indications of abuse? Please contact us.

Changes to the Privacy Statement
It is possible that we will amend our Privacy Statement. The last change was on 9/09/2024. Each modified version is dated and posted on the website. We recommend checking the website from time to time and taking note of any changes. If you do not agree with the privacy statement, please do not use the website and/or services or no longer use them. By continuing to use the Website and/or Services, you accept any changes to the Privacy Statement.